*UDPATE*
One of the Owners or Managers responded to this same review on Trip Advisor. Normally I would be impressed with a response, but his was snide and only written to make him and his hotel look better. In fact, he said we left abruptly before they could make it right which is incorrect. We had spoken to the woman at the front desk in the morning and that afternoon we came back to find they 'rinsed' our bedding to see if that helped. Unfortunately it didn't so we decided to check out. Nothing abrupt about it. And he also claimed to have called us to offer a credit. We never received a call ... and why would we want a credit if we were leaving because we were so unhappy with the accommodations!!!
It was a very clean hotel and the rooms are very nice and clean.
It amazing ❤
It used to be that The Barlow was one of the only places to stay in town. Not the case anymore - there are absolutely fantastic places to stay that are walking distance to all of the shops and restaurants. We ended up at the Inn at Hudson and loved it! A stunning Inn and incredibly gracious hosts... with the most amazing home cooked breakfast.
We left a message asking for the Manager to call us and that we were wondering if we could pay for the one night we stayed and 1/2 price for the night we were canceling. We never heard from the Manager, and of course we were charged.
My husband had a terrible night sleep because the fragrance of the detergent used on the bedding was very strong. The front desk was empathetic but said there wasn't anything they could do about it - that it was in the actual dryer. That didn't make sense but I wasn't going to argue. We decided to move to another hotel for our final night in town.
Poor customer service. Was given misinformation regarding our stay so was charged an additional night. Staff left earlier than times stated that they would be open. We were there for a wedding. In speaking to other guests, they received wonderful customer service at their B&B "Front Street Guest House". One friend was given a ride to the wedding because he was already running late. He stayed at the Inn at Hudson.
Looks beautiful, great assistance, great place to stay. 10/10 IGN.
The Barlow is not worth the price and you'd expect better customer service. Don't stay here.
We were hopeful when we checked in - centrally located in town, the lobby was nice and the staff welcoming. Then we made our way to the room. The stairs and hallways feel like a boarding house. Our room was small which is ok, but everything felt run down. And you can hear conversations in the rooms next to you.
The Barlow Hotel is a US Lodging based in Hudson, New York. The Barlow Hotel is located at 542 Warren St, Hudson, NY 12534, USA.
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